Website Terms of Service & Privacy Policy

At Js Clean & Green, we value honesty, professionalism, and respect. This Terms of Service and Privacy Policy explains how we handle your information, how our services work, and what you agree to when using our website or requesting our services.

Terms of Service

1. Use of Our Services

Js Clean & Green provides landscaping, cleaning, lawn care, power washing, handyman, and related property services.

By using our website or requesting our services, you agree to:

  • Use our website and services for lawful purposes only.

  • Provide accurate and complete information when requesting estimates, bookings, or service.

  • Not interfere with the operation, security, or functionality of our website.

  • Communicate respectfully with our team.

We reserve the right to refuse, cancel, or discontinue service at our discretion, including for unsafe conditions, nonpayment, harassment, inaccurate information, or requests outside the scope of our work.

2. Estimates, Scheduling, and Service Agreements

Any estimate provided is based on the information available at the time. Final pricing may change if the job scope, property condition, materials, labor, or customer requests change.

Appointments may be affected by weather, equipment issues, property access, emergencies, or other circumstances outside our control. We will make reasonable efforts to communicate schedule changes as soon as possible.

For larger projects, written agreements, deposits, or signed approvals may be required before work begins.

3. Payments and Transactions

Payment terms will be explained before or at the time services are provided. By agreeing to service, you agree to pay the amount due according to the agreed terms.

We may accept various payment methods, including cash, check, card, electronic payment, or invoice-based payment.

Late or unpaid balances may result in paused services, cancellation of future appointments, late fees where permitted, or collection efforts.

4. Cancellations and Refunds

Cancellation and refund policies may vary depending on the service, project size, materials purchased, and timing.

In general:

  • Customers should give reasonable notice when canceling or rescheduling.

  • Deposits may be non-refundable if materials were purchased or time was reserved.

  • Refunds are handled on a case-by-case basis.

  • Completed services are generally not refundable, but we will make reasonable efforts to address legitimate concerns.

Please contact us directly about any cancellation, refund, or service issue.

5. Property Access and Customer Responsibilities

Customers are responsible for making sure we have safe and reasonable access to the service area.

Before service begins, customers should:

  • Remove fragile, valuable, or personal items from work areas.

  • Secure pets.

  • Unlock gates or provide access instructions.

  • Notify us of hazards, hidden utilities, irrigation systems, damaged areas, or special concerns.

  • Make sure water, electricity, or other needed utilities are available when required.

We are not responsible for damage caused by pre-existing conditions, hidden hazards, improperly marked utilities, unstable surfaces, or items left in work areas.

6. Intellectual Property

All content on our website, including text, photos, graphics, logos, branding, layout, and service descriptions, belongs to Js Clean & Green or is licensed for our use.

You may not copy, reproduce, distribute, modify, or use our website content for business or commercial purposes without written permission.

7. Third-Party Links

Our website may include links to third-party websites, platforms, payment processors, advertisers, or social media pages.

We are not responsible for the content, security, privacy practices, or policies of third-party websites. You use those links at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, Js Clean & Green is not liable for indirect, incidental, special, or consequential damages related to your use of our website or services.

Our total liability for any claim related to services is limited to the amount paid for the specific service giving rise to the claim.

Nothing in these terms is intended to limit rights that cannot legally be limited.

9. Termination of Use

We may suspend or terminate access to our website or services if someone violates these terms, provides false information, fails to pay, misuses our website, or creates unsafe or unreasonable working conditions.

10. Changes to These Terms

We may update these Terms of Service at any time. The latest version will be posted on our website with the updated effective date.

Continued use of our website or services after changes are posted means you accept the updated terms.

Privacy Policy

11. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Service Information: Details about requested services, property needs, estimates, appointments, and customer preferences.

  • Payment Information: Billing details and payment-related information needed to process transactions.

  • Communications: Messages, emails, calls, estimate requests, reviews, feedback, and service-related correspondence.

Non-Personal Information

We may also collect basic non-personal information, such as:

  • IP address.

  • Browser type.

  • Device information.

  • Website pages visited.

  • Time spent on our website.

  • General website performance data.

  • Cookies and similar tracking technologies.

12. How We Use Your Information

We use collected information to:

  • Provide estimates and complete requested services.

  • Schedule appointments and communicate with customers.

  • Process payments and send invoices or receipts.

  • Respond to questions, concerns, and service requests.

  • Improve our website, services, and customer experience.

  • Send occasional promotions, updates, or reminders.

  • Maintain business records.

  • Comply with legal requirements.

  • Protect our business, employees, customers, and property.

We use your information respectfully and only for reasonable business purposes.

13. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to improve website performance and understand how visitors use our site.

These tools may help us:

  • Remember website preferences.

  • Improve website speed and functionality.

  • Track website traffic.

  • Understand which pages are useful.

  • Support advertising or marketing efforts.

You may disable cookies through your browser settings. Some website features may not function properly if cookies are turned off.

14. How We Share Your Information

We do not sell your personal information.

We may share information only when reasonably necessary, including with:

  • Service Providers: Payment processors, website providers, scheduling tools, IT support, marketing tools, or analytics services.

  • Legal Authorities: When required by court order

  • Business Transfers: If our business is sold, merged, reorganized, or transferred.

We only share the information needed for the specific purpose and expect third parties to handle it responsibly.

15. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, payment system, email platform, or electronic storage method is completely secure. If you believe your information has been accessed without permission, please contact us immediately.

16. Your Rights and Choices

You may contact us to:

  • Request access to personal information we may have about you.

  • Ask us to correct or update your information.

  • Request deletion of your information, when legally possible.

  • Opt out of promotional communications.

  • Ask questions about how your information is collected or used.

  • Disable cookies through your browser settings.

17. Children’s Privacy

Our website and services are not intended for children under 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

18. Reviews, Photos, and Marketing Use

With customer permission, we may use photos, reviews, testimonials, or project examples for marketing, social media, website content, or advertising.

We will not intentionally share private personal details without permission.

Customers may request that certain photos, names, addresses, or identifying details not be used.

19. Contact Us

For questions, concerns, service issues, privacy requests, or questions about these Terms of Service, please contact us:

Js Clean & Green
Email: julians@jsclean.org
Phone: